A Guide to Understanding AEG Fridge Freezer Error Codes and Solutions
When your AEG fridge freezer encounters an issue, error codes are often the first clue that something’s not quite right. These codes, which may appear as numbers, symbols, or flashing lights, provide valuable insights into the problem, making it easier to identify the cause. By understanding these error codes, you can troubleshoot many common fridge freezer problems yourself, saving both time and money on costly repairs.
In this blog post, we’ll explore the most common AEG fridge freezer error codes, explain their meanings, and offer simple troubleshooting tips to help you resolve the issue at home. Whether you’re looking to perform routine maintenance on your AEG fridge freezer or need professional repairs, this guide will take you through the essential steps. Additionally, we’ll introduce long-term solutions such as our appliance protection plans to ensure your fridge freezer continues to function optimally for years to come.
| Error Code | Description | Solution |
|---|---|---|
| F1 or F2 | Indicates a problem with the thermostat. | We recommend you book a repair. |
| F3, F4 or F5 | Indicates a problem with a defective temperature sensor. | We recommend you book a repair. |
| F6 or F7 | Indicates a problem with the temperature within the fridge or freezer. | 1. Check whether the power supply to the product has been cut off.
2. Avoid leaving the door open for long periods of time. 3. Check whether the door is fully closed. 4. Check whether the appliance is cooling correctly. 5. If the cause of the problem is a temporarily elevated temperature inside the appliance, the error will disappear a few hours later once the temperature has returned to normal. If you are still having issues we recommend you book a repair. |
| F8 | Indicates a problem with the defrosting system. | We recommend you book a repair. |
| E09 | This is likely to occur after long term power failure.
The freezer compartment is not cold enough. |
Set the freezer temperature to a colder value or set Super Freeze. This should remove the error code once the required temperature has been reached. Keep doors closed to improve the time taken to reach the correct temperature.
Remove any products which have thawed/defrosted during this error. They can be used within a short period of time. Do not add any fresh produce to the freezer compartment until the correct temperature has been reached and the error is no longer showing. If this warning continues, we recommend you book a repair. |
| (“— “) on the display | Fridge display shows dashes “—“
Fridge freezer shows a line (“— “) on the display The temperature inside the fridge is lower than 0°C |
Check whether the appliance is cooling correctly.
Measure the temperature with a thermometer in a glass of water placed inside the fridge. If the temperature is between +4 to +5°C, the fridge is working correctly. Please note that cheaper thermometers may show variations of ±1–2°C or more. Adjust the temperature by turning the temperature regulator or via the control panel. If this error still continues, we recommend you book a repair. |
| “0” or “square” is flashing on the display | Indicates a problem with the sensor of your appliance. | We recommend you book a repair. |
| ER CE | Indicates defective wiring – electric noise. (French door fridge-freezer). | Restart the connection to Wi-Fi.
Wiring might be damaged if the door has been removed. We recommend you book a repair. |
| HI | The message HI (high-temperature alarm) is visible on the refrigerator compartment display or the freezer compartment display.
The appliance emits an alarm sound every 10 seconds. |
1. Check if a Door Open alert is active or has it been active recently. Avoid leaving the door open for a long time.
2. Has a power failure occurred for a long time? Please note if this unit connected to the internet only recently. 3. Have you recently loaded a lot of food in the compartment? 4. Press any key on the UI and the display shows the highest temperature reached for 10 seconds, then the set temperature. 5. We recommend you book a repair if the high-temperature condition has not improved after 60 minutes |
| E01, E02, E03, E06, E07 | Indicates a sensor warning. | We recommend you book a repair. |
| E08 | Low voltage warning. | Error code E08 indicates that the power supply to the appliance has dropped to below 170 V.
This is not an appliance failure, this error helps to prevent damages to the compressor. The voltage needs to be increased back to required levels. If this warning continues we recommend you book a repair. |
| E10 | The fridge compartment is not cold enough.
Error code E10 is likely to occur after a long term power failure, or when hot food has been left in the fridge. |
Set the fridge temperature to a colder value or set Super Cool. This should remove the error code once the required temperature has been reached. Keep doors closed to improve the time taken to reach the correct temperature.
Empty the location at the front area of air duct channel holes and avoid putting food close to the sensor. If this warning continues we recommend you book a repair. |
| E11 | The fridge compartment is too cold. | Check if Super Cool mode is activated.
Set the fridge temperature to a higher value. Check if vents are clear and not clogged. If this warning continues we recommend you book a repair. |
How to Interpret AEG Fridge Freezer Error Codes and Keep Your Appliance Running Smoothly
When your AEG fridge freezer displays an error code, it’s essential to address the issue promptly to avoid further complications. Understanding what each error code means helps you tackle everything from simple maintenance tasks to more complex repair needs. Whether it’s a temperature issue, a sensor malfunction, or a defrosting problem, being informed allows you to troubleshoot efficiently and keep your appliance running smoothly.
Refer to this guide whenever your AEG fridge freezer shows an error code to find the most effective solutions and restore its performance quickly. For long-term protection and peace of mind, consider exploring our appliance repair services and protection plans, designed to ensure that your AEG fridge freezer—and all your household appliances—continue to operate efficiently for years to come.
When to Seek Professional Help for Persistent AEG Fridge Freezer Error Codes
If your AEG fridge freezer continues to display error codes, it may be time to consult one of our expert technicians or reach out to AEG support for professional assistance. Regular maintenance, prompt troubleshooting, and expert advice can help prevent many common fridge freezer issues from developing into more serious problems.
If you’re having trouble with your fridge freezer, don’t hesitate to explore our specialised fridge freezer repair services or visit Home Appliance Guard for comprehensive appliance protection plans. By staying proactive in addressing AEG fridge freezer error codes, you can ensure that your appliance continues to operate smoothly for years to come, while safeguarding your investment with reliable repair solutions. Identifying and resolving issues early helps prevent more serious problems, extends the lifespan of your fridge freezer, and keeps it performing at its best.
This is our Comprehensive Guide to AEG Fridge Freezer Error Codes
We hope this guide has been useful and got your fridge freezer working again worry free.
If you need further assistance with your fridge freezer error codes, check out our FAQ for repairs below or explore our fridge freezer repair services to restore your peace of mind—let us handle it!
AEG fridge freezers are built to provide reliable cooling performance, but when issues arise, error codes will appear to help you identify the problem. From common issues like temperature fluctuations to more complex technical faults, understanding these error codes can save you both time and money. This guide offers a comprehensive breakdown of AEG fridge freezer error codes, their potential causes, and effective solutions to keep your fridge freezer running smoothly and efficiently.
For additional appliance protection, visit Zest Protect for comprehensive coverage and expert support.
For more FAQs
Our appliance repair service costs £85 for the initial visit, which covers diagnosis. If replacement parts are needed, you’ll only pay for the parts, and there’s no additional charge for follow-up visits.
Repairs typically take between 30 minutes to 2 hours, depending on the appliance and the issue. If parts need to be ordered, we’ll schedule a follow-up visit for the repair.
We repair a wide range of kitchen and household appliances, including washing machines, dishwashers, ovens, fridges, freezers, microwaves, and small appliances like kettles, toasters, and coffee machines.
You pay £85 up front, and an engineer will be out to fix your appliance as soon as possible. When he gets there, if he fixes it straight away job done! If however he needs to go and buy a new part for your machine, you’ll subsequently be charged the price of that part, and only the price of the part. No charge for the revisit to repair, and you have a 6 month guarantee on the repair too.
You can request a repair by giving us a call on 0800 888 6666 or by submitting our Book a Repair Form.
